I have a question about a product/order. Can you help me?
Do you want more information about a product or do you have a question about an order? No problem, our customer service is ready to assist you! Contact us via the contact form below or by email ([email protected]). Please include the article number or order number in your message.
How can I return or exchange my order?
You can easily return your order through our Return Portal. You can create a return label easily through our return portal. If a wrong/defective product has been delivered, please indicate this. Usually, you will receive a new product for free after we have received your return shipment.
How can I contact you?
Do you have a question? Then contact us via the contact form below or by email at [email protected]. Our customer service will help you as soon as possible!
Do you have a store or a pickup address?
It is possible to pick up your order after you have placed it through our webshop. Your order will be ready for pickup within 1-2 business days at our pickup warehouse in Barneveld. Please wait to pick up your order until you have received a pickup email to avoid disappointment.