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Customer service

Do you have questions about a product or order? Feel free to contact our customer service team!



I have a question about a product/order. Can you help me?

Do you want more information about a product or do you have a question about an order? No problem, our customer service is ready to assist you! Contact us via the contact form below or by email ([email protected]). Please include the article number or order number in your message.

How can I return or exchange my order?

You can easily return your order through our Return Portal. You can create a return label easily through our return portal. If a wrong/defective product has been delivered, please indicate this. Usually, you will receive a new product for free after we have received your return shipment.

How can I contact you?

Do you have a question? Then contact us via the contact form below or by email at [email protected]. Our customer service will help you as soon as possible!

Do you have a store or a pickup address?

It is possible to pick up your order after you have placed it through our webshop. Your order will be ready for pickup within 1-2 business days at our pickup warehouse in Barneveld. Please wait to pick up your order until you have received a pickup email to avoid disappointment.


Contact us

Contact details

COC number: 76334988
TAX/VAT Number: NL003070581B47
Techniek Totaal Koningsbergenweg 12-26,
Barneveld (GD)
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