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Customer service

Do you have questions about a product or order? Feel free to contact our customer service team!

FREQUENTLY ASKED QUESTIONS

 

I have a question about a product/order. Can you help me?

Do you want more information about a product or do you have a question about an order? No problem, our customer service is ready to assist you! Contact us via the contact form below or by email ([email protected]). Please include the article number or order number in your message.

How can I return or exchange my order?

You can easily return your order through our Return Portal. You can create a return label easily through our return portal. If a wrong/defective product has been delivered, please indicate this. Usually, you will receive a new product for free after we have received your return shipment.

How can I contact you?

Do you have a question? Then contact us via the contact form below or by email at [email protected]. Our customer service will help you as soon as possible!

Do you have a store or a pickup address?

Currently, we only sell through our online shop. The majority of our assortment is delivered from external warehouses. Therefore, we do not have these items in stock at our location in Barneveld. Hence, we currently only deliver by shipping.

 

Contact us

Contact details

COC number: 76334988
TAX/VAT Number: NL003070581B47
Techniek Totaal Koningsbergenweg 12-26,
Barneveld (GD)
Nederland
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