Shipping information
Below is a list of shipping rates and delivery times by country. After shipment, you will receive an automatic e-mail with Track & Trace code that will show you on which day your order will be delivered.
*Prices are excluding 21% VAT. Delivery times apply after receipt of payment. Around holidays, delivery times may vary.
Netherlands
Standard packages: €6.75
Large packages: €13.90
Pallet shipment: €19.95
Processing and delivery time*: Standard parcels ordered before 16:00 on working days are delivered the next working day. Large parcels and pallets are usually delivered 1 working day later.
Belgium
Standard packages: €9.95
Large packages: €19.90
Pallet shipment: €75
Large pallets: €150
Processing and delivery time*: 3 to 5 working days
Germany
Standard packages: €9.95
Large packages: €19.90
Pallet shipment: €149
Large pallets: €298
Processing and delivery time*: 4 to 5 working days
Luxembourg
Standard packages: €15.95
Large packages: €31.90
Pallet shipment: €149
Large pallets: €298
Processing and delivery time*: 4 to 5 working days
Europe (Region I)
Price per package: €26.95
Large packages: €53.90
Pallet shipment: €215
Large pallets: €430
Processing and delivery time*: 4 to 5 working days
Countries belonging to this region Austria, Czech Republic, Denmark, France, Hungary, Poland, United Kingdom.
Europe (Region 2)
Standard packages: €29.50
Large packages: €59
Pallet shipment: €215
Large pallets: €430
Processing and delivery time*: 4 to 5 working days
Countries belonging to this region Estonia, Finland, Latvia, Lithuania, Portugal, Slovakia, Spain, Sweden.
Europe (Region 3)
Standard packages: €29.50
Large packages: €59
Pallet shipment: €295
Large pallets: €590
Processing and delivery time*: 5 to 6 working days
Countries belonging to this region Bulgaria, Greece, Ireland, Italy, Croatia, Romania, Slovenia.
Europe (Region 4)
Standard packages: €49.95
Large packages: €99,90
Pallet shipment: €295
Large pallets: €590
Processing and delivery time*: 6 to 8 working days
Countries belonging to this region: Norway, Switzerland.
Worldwide
We can ship orders worldwide! The shipping costs are on request. Simply send your order by e-mail to: [email protected]
Returns
Not satisfied? Money back!
You can return your ordered, unused and undamaged items in their original packaging within 30 days. Follow the instructions to submit your return:
- Click on the link below to "The Returns Portal".
- Fill in the return form, print it out and attach it to the package.
- Go to the post office and return the box to the address indicated on the return form.
- The cost of the return shipment is to be borne by the purchaser.
After you have shipped your return, you will receive a delivery note with a tracking code. Please keep this delivery note as proof of shipment. Once we have received your returned items, we will usually process them within 2 working days. It will take up to 14 working days to process your refund. Please check the track and trace code to make sure your return is on its way. Have the 14 working days passed? Then please contact our customer service department at [email protected].